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Dynamic Management
One Point of Contact
We place as much emphasis on service as we do on security. We keep things simple , appointing a single dedicated Customer Service Manager to look after your business and the security practitioners we assign to your contract.

What sets Tshau Protection apart from other security firms is the way we take care of our clients

Specialists behind the scenes

Your Tshau Protection contract Manager Looks after a maximum of five (5) accounts. No more. It’s a ration that’s very low compared to other in the industry. On hand with support and advice when you need them is our team of specialists , experts in areas such as Health and Safety, Employment Law, Recruitment, Finance , Surveys and Installation , Electronics and more.

Regular Reviews
Also supporting your Customer Service Manager are Tshau Protection’s Operations Director and Tshau Protection Group Directors. Providing strategic direction to the development of our business, they’ll also meet regularly with you to look after yours.

They’ll listen too and sort out the big issues , while your dedicated manager works at the coal face, agreeing and implementing detailed Service Level Agreement (SLA’s) and Key Performance Indicators (KPI’s).

These clearly define what we will deliver and monitor how well we perform.

With advice on and planning and installation, we offer round - the - clock remote security cover for a wide variety of situations.